Those attending appointments at hospitals or dental surgeries in the Western Isles are able to choose an accompanying person to attend appointments with them, from today (Monday July 13).

Restrictions to date have prevented carers and family members from accompanying patients at appointments, unless critical to patient care, however today’s change means that they can bring a supporting person with them, if they wish to do so.  

For attendance at GP Practices or other private healthcare premises in the Western Isles, please contact them directly in terms of individual arrangements on attending appointments.

Anyone attending healthcare appointments must ensure they continue to follow physical distancing guidance (maintaining a 2 metre distance from others), and adhere to hand hygiene measures (using hand sanitiser on entry, and before they enter clinical areas) to reduce the risk of infection. All those entering clinical areas will also be required to wear a face mask, which will be provided. 

If a patient is experiencing any symptoms of coronavirus (high temperature, a new, continuous cough and a loss or change to sense of smell or taste), they must contact their clinician to reschedule their appointment.

Anyone experiencing coronavirus symptoms must not attend their GP, pharmacy or hospital – and should arrange a test at the earliest opportunity by contacting the COVID-19 Response Team on 01851 601151 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.